Sunset Feed & Supply

Reviews

• Ann Hoffman

  Sep, 03 2018
  ★ ☆ ☆ ☆ ☆
  I give this store one star, because for many years, I purchased my dog food from them, and felt that they take good care of you. But, I had a very bad experience today being short-changed. I bought one bag of chicken feed for $26.99, handed the young man two $20's, and he handed me $3.01. I looked at it, but he was already loading the bag up on his shoulder to carry it out for me, so I quickly shut my wallet, and stuffed it in my purse, but once we were out front, it occurred to me that I didn't get the $10, so I said, "Hey, I think you forgot to give me the $10." Then I opened my wallet and we both saw I did not have a 10 dollar bill on me. We both went back in the store, and I figured he would just open the register and give it to me, but that's not what happened. He reported it to the older women there, and said he did, in fact receive two $20's from me, but that he "could have sworn he gave me the $13". He did confirm what I was saying, that I obviously had no $10 on me, but the women, grumbling, printed out a long ticker tape from the register, and started counting the money - starting with the pennies. Then, the young man asked if he should go ahead and ring the other people in line, and she said yes. Then, she disappeared into a back office without a word to me. So, I was left to my own devices, but very irritated by now, because I really was running out of time. I started talking to everyone in the store - all the employees, and the customers, telling them what happened. When one employee in the clothing dept opened an office door, I saw one of the women, sitting with a scowl on her face, and I said "You can search my purse, my person, anywhere you want, even my car, and you will not find a 10 dollar bill". With no apology, the young man, after 10 minutes or so, came and handed me $10, and I left. Horrible! All of them! I don't know if the young man was routinely pocketing "extra" change from people, but it was certainly being handled in a very wrong way by all of them, together. If I could avoid going there ever again, I would.

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